Best Retail Management Software in 2019 – Inventory Management Software Reviewed

Best Retail POS Systems Reviewed > Blog > System Reviews > Best Retail Management Software in 2019 – Inventory Management Software Reviewed

Many Retail Businesses struggle with inventory management. While having a retail pos system is important , having retail inventory management software is just as important.

More than 50% of small businesses track inventory manually, which is error-prone and cumbersome work. When there’s a lot of business, this process is abandoned.

The right software can make it automatic – updating your records as you buy and sell stock in real time.

Apps can handle staff management, saving hours of tedious work while helping keep employees happy and engaged. This article reviews the best retail management software solutions in 2019.

Ehopper

Fully Cloud-Based

Hopper is completely cloud-based, so it stores all of your business data on external servers and synced to your device via the Internet.

However, so your business isn’t fully dependent on the reliability of your Internet connection. Every time you open the system, a copy of your data is saved to your web browser.

This means you can continue to process sales even if you lose internet access, though you won’t be able to accept credit card transactions.


Pricing

There is a 30-day free trial so you can test it before making a commitment. There’s no obligation until you actually choose a plan, which means not having to sign any contracts and no need to provide any credit card information for the trial. Once you’ve tested the system and decided in its favor, you can pick one of two pricing plans:

Freedom, $39.99/month ($34.99/month billed annually) – This plan provides access to everything the free Essential plan doesn’t: chat, phone, and email support, training, and integrated merchant services. Unlimited registers can be added for an extra $39/month/register.

Essential

This plan offers access to the entire POS and all of its features. However, you won’t have access to phone, email, or chat support, and you can’t integrate your merchant services. Only one register is allowed.

Pros & Cons

Pros
  • Strong cash management
  • Cost efficient including free option
  • Simple set-up
Cons
  • Lacking in features 
  • Limited number of reports available

Specific Size of Business

This solution is ideal for small businesses with its limited number of reports.

Hardware and Operating System Requirements

The solution runs on a variety of operating systems. At present, the software is recommended for Android, Windows, and Poynt. They recently added iOS as well. You can find exact specifications on the website, but the basic operating system requirements are:

  • Any Windows tablet with Windows 8 or 10
  • Android 4.4.2
  • Chrome browser version 45 and higher
  • Requires iOS 8.0 or later

Specific Kind of Business

The solution is best for retail establishments. You can’t sell products by the inch, pound, yard, ounce, etc. and designate the price accordingly at the register. This opens it up for any establishment that sells its wares without a fixed price.

Ease of Use

It’s not the user-friendliest of systems, but the layout is simple enough that users can basically set up their entire business without much assistance. Everything is set up from the back office except for your hardware configuration—inputting inventory, creating employee profiles, managing customer accounts, etc—and navigation is easy with all of the different areas grouped under their respective headings (inventory, customers, employees).

Features

The system offers all the basic front-end register parts. You add items to an order by scanning a barcode and selecting the quick key on screen or searching for it. You add tips to orders and assign discounts by entire transactions or individual products. Ring up and then hold multiple orders which can be called up later. Choose to either print or email receipts, and let your customers sign for credit card transactions directly on the POS screen. Split payments between multiple tender types.

Cash Management

A starting till count can be performed when you open the register. You can make any pay-ins or payouts and do a final till count upon closing the register. Generate full reports with a comprehensive overview of net sales with tips and taxes, tender counts, and any variance in your till counts. Designate which salespeople have access to the registers.

One of the most recent features is the ability to edit prices directly in the shopping cart.

Gift Logic

giftlogic posGiftLogic offers Windows-based software that is suitable for a wide range of retail businesses. The software provides almost everything you could want in a system with a neat and logical interface.

GiftLogic also offers hardware options, giving as much (a printer, cash drawer, new Dell computer and touchscreen etc…) or as little as you need, with the capacity to adapt to most existing hardware. It also offers some cool integrations, including QuickBooks and MailChimp. It is solid and user-friendly.

Windows-Based or Locally-Installed

This solution is both Windows-based and locally installed. The software is pretty flexible and can adapt to most hardware that a company may own, but GiftLogic hardware packages are available too.

Specific Industry and Size of Business

GiftLogic is best suited for consignment stores and clothing shops. It’s perfect for gift shops, book stores, etc. It’s ideally suited for small to mid-sized retail stores. The system can handle businesses with multiple locations with fairly extensive inventory tracking.

Pros & Cons

Pros
  • Built in gift card function
  • Strong customer management
  • Intuitive interface in back end features
  • Simple inventory management
Cons
  • Occasional trouble syncing with existing hardware
  • Extra cost for premium support

Pricing

This system is relatively pricey, with the cheapest option coming to around $1000. More specifically, this is the $999 software package with GiftLogic software, 3 months of software upgrades, 3 months of unlimited support, and 3 months of access to training videos. The rest of the plans are listed below.

$1295 GiftLogic Pro

  • Unlimited Users
  • Unlimited Customers
  • 6 months of Priority Support
  • Unlimited Items
  • Premium Features
  • SecuGen Fingerprint Reader

$1495: Software and Hardware Bundle

  • 3 months of unlimited support
  • GiftLogic software
  • 3 months of access to training videos
  • 3 months of software upgrades
  • SafeNet Sentine Module
  • Honeywell Hyperion 1300G barcode scanner
  • M-S cash drawer CF-405-M-B
  • Star Micronics TSP143-GRY receipt printer

$1795: Pro Hardware Bundle

  • GiftLogic 2017 Pro
  • Premium Features
  • 6 months of Priority Support
  • TSP143 Receipt Printer
  • Honeywell Barcode Scanner
  • M-S Cash Drawer
  • SecuGen Fingerprint Reader
  • M-S Cash Drawer

$2295 GiftLogic Complete Bundle

  • GiftLogic software
  • 3 months of software upgrades
  • 3 months of unlimited support
  • SafeNet Sentine Module
  • 3 months of access to training videos
  • Star Micronics TSP143-GRY receipt printer
  • M-S cash drawer CF-405-M-B
  • Honeywell Hyperion 1300G barcode scanner
  • 3 months of access to training videos
  • Dell computer with at least 19″ monitor

$2595: Pro Complete Bundle

  • 6 months of Priority Support
  • GiftLogic 2017 Pro
  • Honeywell Barcode Scanner
  • Premium Features
  • M-S Cash Drawer
  • TSP143 Receipt Printer
  • New Dell Computer
  • SecuGen Fingerprint Reader
  • New Dell 19″ Monitor


Hardware and Operating System Requirements

You will either need to buy hardware from the company or need such that can run with Windows. That aside, GiftLogic has pretty much everything one would need from a high-quality POS.

Charge Accounts

The solution does a good job with customer management, and the nifty charge accounts feature fits in with this tendency. Employees can tap into customer information and create individual charge limits while tracking payment and purchase history. Invoices are easily printed and a prepaid account can be created in just a few seconds. You can accept payments online. The customer’s charge account summary is just printed after the transactions.

Custom Orders

The solution is extremely adjustable when customers want to buy an out-of-stock item or add on a unique feature like engraving. Special notes can be added and later printed by simply clicking on an order.  Shipping fees can be changed and it is easy to add or remove items at any time. The program’s simple filtering mechanism also makes it a breeze to track down an open custom order.

Customer Relation Management

GiftLogic has a simple way of tracking, organizing, and contacting large groups of customers. You can add a customer to the database right after a purchase. Their future purchases can be tracked and you can sign them up automatically to a rewards program. It is easy to identify customers by name or through discount cards or ID badges. The program makes it simple to send big emails to either a specialized group of individuals or the entire database.

This is also a simple way to keep track of memberships (for a museum or fitness center, for example) with easy to see expiration dates.

Ease of Use

GiftLogic’s interface is perfectly functional. Users familiar with Windows will learn the ropes quickly even though the UI is not quite as intuitive as some of the more sophisticated iOS based programs around. Generally, simple and functional will be exactly what you’re looking for in terms of the type of business GiftLogic is best suited to.

The software is compatible with touchscreen devices and icon-driven with hot keys. You can add pictures of items easily with the customizable Quick Access Bar. Products can be organized by size, color, or department, making it easy to choose the desired item fast.

When you scan a product, it pops up in a list and can then be highlighted to add discounts. The system’s customer database and tracking system are easy to navigate on the back end albeit being filtered through a handful of screens. For users familiar with Windows formatting and Excel, this program will be easy to learn.

iVend Retail

You can use iVend Retail for one or more stores – it’s flexible enough. This is in part due to the fact that the software integrates a lot of complementary applications to meet specific retailer needs. The solution is SAP-certified and extends the core functionalities of SAP for average retailers. Mobile POS, retail analytics, eCommerce, digital passes and customer loyalty management are among the applications available.

iVend Retail also supports a number of foreign languages, including Spanish, French, and Italian. This web-based, client server retail management suite’s function-rich apps help improve customer engagement and retail business processes.

iVend Retail Typical Customers

iVend Retail is an excellent choice if you want a full, comprehensive view of your daily operations. It doesn't matter whether you want to implement the software for several or just one store. It can be used by both small businesses and large enterprises.

iVend Retail serves the general merchandise industry, jewelry, apparel and fashion, sporting goods, furniture and home décor, and e-commerce. Among its satisfied customers are Swarovski Optik, Boss & Co., and Nestle Australia Ltd.

 

Pros & Cons

Pros
  • Multifunctional
  • Feature rich
Cons

No coupon feature

Features

iVend Retail’s suite of applications work in tandem with SAP® Business One to alleviate store operations and consolidate data for head office analysis. The suite includes mobile POS apps, applications for customer loyalty management, retail analytics, digital passes, and eCommerce.

It is usually the operational needs of a specific business that will determine which application would help given the sheer number of complementary apps available.

On the front end, retailers avail themselves of features like gift cards, the loyalty module, and integration with other payment processors. The office engine allows retailers to scan through everything from accounting and point-of-sale to inventory management at the back end.

RQ Retail Management

RQ is designed for businesses selling wireless services and devices. Its core modules include inventory management, point of sale, accounting and reconciliation, customer relationship management (CRM) and online shop widgets.

If you purchase an advanced package, you’ll get a dashboards, marketing and customer retention module, human resources module, intranet module, service automation module and sales force automation module.

The software is Windows-based and available for client server deployment and on-premise deployment. It also comes with mobile apps for portable Apple devices. 

Features

The CRM module allows you to create customer databases and run loyalty rewards programs and email marketing campaigns. The accounting module lets users manage purchase orders and accounts payable and resolve inconsistencies with the bank. There is also an iOS app for mobile sales and inventory management.

Target Enterprises

RQ4 is designed for medium and large retailers specializing in the sale of wireless services, devices, and accessories. It is suitable for both online stores and stores operating at physical locations. Among its many satisfied customers are Cellular and More, Connectivity Source, and AT&T Product Centre Long Island.

 

Pros & Cons

Pros
  • Highly customized solution
  • Manage inventory and sales via mobile device
  • Advanced marketing module for customer retention
  • Comprehensive online and direct support via phone and email
Cons
  • Detailed analytics and reporting unavailable with non-advanced packages 
  • Only basic features for ecommerce retail management

 

ACE Retail

Ace Retail POS is a POS and retail management solution for all kinds and sizes of businesses. The software is equipped with a secure, PCI-DSS compliant credit and debit card processing mechanism, barcode scanning, coupons and gift cards, consignment management, customer history, discounts, receipt printing, mobile POS, special orders, and multiple payment forms. 

Target Enterprises

Major industries where this software can be applied include furniture and appliances, health and nutrition, automotive, art rental and sales gallery, clothing and fashion, beer and liquor, and others. Some notable clients of the software include Windsand Clothier, Planet CPU Inc, Ruffians Pet Center, and others.

Ace Retail POS features a variety of inventory management capabilities including barcode generation, inventory matrix, inventory reorder alerts, kit assembly, support for multiple stores, discount scheduling, and serial number assignment. Other capabilities include daily closing reports, inventory and sales reports, email marketing, loyalty rewards programs, retail accounting, and others.
The software is somewhat pricey, clocking in at $1,495. On the plus side, Ace Retail POS has massive exposure to different companies. They are well aware of what their software is used for and tailor it accordingly. This also helps them understand and plan ahead.

Pros & Cons

Pros
  • Top notch inventory management and accounting integration
  • Very feature-rich
  • Suitable for all size companies
Cons
  • Expensive

SimpleConsign

SimpleConsign is most suitable for the consignment sector, offering a POS solution with sales view features and real-time operations.

The software can be used from any internet enabled device anytime. It is equipped with POS, inventory management, consignor management, and customer management features as well as layaway features. Users quickly navigate through consignors with the consignor management feature, viewing their account activity, balance, items and payout history. 

Users can donate items and add one item at a time or in a batch. The POS part can help you purchase items from customers, handle returns, conduct sales, deal with voids and split payment and online credit card processing. You can look for items by SKU, ISBN, and name. 

Users can track their consignor and customer information using the customer management features and check their purchase and sales history. Consignors can view their account balance and items online. They can also be given a customized URL so they can access their accounts easily.

Pros &  Cons

Pros
  • No server, installation or download required
  • Automatic backups
  • Free on-line customer service and phone support
Cons
  • No employee management or eCommerce feature

Target Companies

SimpleConsign specifically targets not only consignment shops, but also used good stores, antique malls and bookstores.

Our Final Say

We hope you’ve found our article helpful. Any of these retail management software vendors will make sure your business runs smoothly and efficiently. Let us know what you think in the comments below!