Shopify POS allows users to instantly accept payments from multiple channels (i.e., credit cards, online payment systems such PayPal, etc.) without worrying about third-party fees and other restrictions.
No longer will employees need to carry with them paper receipts and manually fill out everything, entering payments at a later time. This ensures important paperwork isn’t lost in transit, transactions are processed successfully, and money is collected on the spot.
All transactions are completed by referencing a preset list of items available for purchase. Items can be scanned in or found via an on-screen search option.
Users can designate “Quick Sale” items that are always visible on the register screen. Connecting to a wireless Star Micronics printer will allow a user to print custom receipts for customers or customers can be emailed a copy of their receipt.
Shopify POS is ideal for customers as well. If they are interested making a purchase but decide not to do so on the spot, the user can gather the customer’s contact information and send an email showing the item(s) of interest and including a link to purchase online at a later time.
Users and also redeem loyalty points for customers or ring up an online purchase if an item isn’t physically available in person.
A paid-for item can be marked as unfulfilled if it is in the process of getting delivered (such as with an online purchase) so that the charge won’t go through until delivery. Payments are largely customizable depending on a store’s business needs.
The POS system saves business owners a lot of time that would otherwise be spent tediously processing paperwork. There is no need to back track to make sure debts are properly collected and less chance of error.
Reports can be quickly pulled to view daily sales totals, and by digitizing each step of the process, data and documents are easy to retrieve at a later point.
Shopify POS comes with an intuitive design, making it for all employees to navigate. Time spent learning how to navigate the service is minimal and no formal training is required.
A thorough company customer support system allows any issues to be promptly addressed, and the unified system interface does not require professional expertise to set up and use.
This makes it ideal for a small operation without a dedicated tech department. It also means there will be no business downtime while the integration is in process.
The number of employees who will have access to the Shopify POS service depends on the subscription level chosen, and a business owner can preset controls to restrict access of certain functions as needed. Access levels can be adjusted at any point.
A store’s products can also be categorized by type, season, sale, and more. The smart collections feature will automatically sort products based on vendor, price, and inventory level.
A business owner can easily offer different versions of their products, such as multiple sizes, colors, materials, etc. Each variation can have its own price, SKU, weight, and inventory within Shopify POS. Barcodes are quickly and easily scanned into the system and items are tallied. Sales taxes will be added depending on the specified location of the company.
All inventory processes are available in the cloud, so a user can easily track when certain items are low and know when to reorder. Comprehensive reports and analytics allow for quick viewing of various operations, so business decisions can be made.
The web-based service also provides users with a wide range of templates that can be customized to meet individual branding requirements. Those familiar with HTML and CSS can put their skills to good use by editing both and enjoying extensive control over template design. Both digital or physical goods can be sold using the system, making Shopify POS an ideal service for just about any type of company.
Other features include the ability to track the sales numbers across multiple locations, track a location’s cash float, and end-of-the-day reconciliation. The software allows for more than one shop, letting a user track the float made through the day. There is also an option to accept two or more payment types in a single transaction (for example, credit card and cash, or multiple credit cards). Partial payments, such as deposits or layaways, can also be accepted for any order. Shopify POS can also come equipped with a WiFi camera security system called Nest Cam.
A customer’s complete order history is available for any orders made in store and online, searching by customer, product, or date. Since customer profiles are automatically created when they first make a purchase, a business owner can track the number of visits, purchases, and shopping habits.
This information can be used for mailings with coupons and other discount options or notices. If a business collects email addresses at checkout, customers can be automatically notified of upcoming sales or new products with Shopify’s email marketing apps, enticing them to make purchases either online or in the store.
Shopify POS allows for a variety of discounts to be applied depending on a business’s customer base.
Some standard rule-based discounts available include unlimited time- and usage-based discounts for frequent buyer, senior, or military discounts; limited time only discounts for limited time promotions; limited quantity discounts for first come, first serve door crasher sales; minimum purchase-based discounts for increasing a store’s average order value; and customer group specific discounts for exclusive/VIP or loyalty programs. BOGO sales and wholesale pricing can also be offered.
Tips for Shopify POS allows customers to offer immediate feedback during their visit. The feature’s makes it simple for customers to leave just the right amount of gratuity.
The feature is integrated right into the checkout process, so customers can add a tip as a percentage of their purchase or leave a set dollar amount.
Shopify recommends that brick-and-mortar stores use iPads along with the necessary hardware while those selling at fairs, pop-up shops, and other in-person, on the road events can use card readers along with either Android-based phones or iPhones.
The system works well with iPhone 5 or better running iOS 9.3 or higher; Generation 2 or better iPad running iOS 9.3 or higher; any generation iPad mini running iOS 9.3 or higher; and Android devices running version 5.0 (Lollipop) or higher.